FCDC Services Status

All Systems Operational

About This Site

Welcome to the Franklin County Data Center (FCDC) Services Status page, where we share updates about planned maintenance, unplanned outages, or other notable events affecting our infrastructure, applications, and digital services.

You can subscribe to all our announcements and updates, or subscribe to specific events via email, text message, and more.

Questions? Need help? Contact the FCDC Help Desk at helpdesk@franklincountyohio.gov or call us at 614-525-3282. We provide live support Mon-Fri, 7am-5pm and 24x7 on-call support for emergencies.

County Network Operational
General Network (FCDN) Operational
Public Wi-Fi Operational
GlobalProtect VPN Operational
Data Center Interconnect (DCI) Operational
Internet Connectivity Operational
Partner Network Connectivity Operational
County Server Infrastructure Operational
Windows Servers Operational
Server Virtualization Environment Operational
iSeries - AS/400 - FCJS Operational
End User Computing Operational
Windows PCs Operational
Managed Smartphones Operational
County Phones (Mitel / VoIP) Operational
Call Handling Operational
Voicemail and IVR Operational
MiCollab Operational
Call Recording Operational
Webex Calling Operational
County Shared Services Operational
Kentico Websites Operational
General Websites Operational
Employee Portal (legacy) Operational
OnBase Operational
PRAT Operational
Matrix Operational
SHRF Operational
Matrix Operational
IMACS Operational
TREA Operational
FCTS Operational
Third-Party Hosted Services Operational
Microsoft 365 Operational
Jira Service Management - Website Operational
Jira Service Management - Email Requests Operational
Confluence - View Operational
Trello Operational
Ping Identity PingID Authenticator Operational
Ping Identity United States East Customer Admin Portal Operational
Ping Identity United States West Customer Admin Portal Operational
Ping Identity PingOne MFA Operational
Quickbase Operational
SailPoint Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly iSeries Maintenance 05-02-2026 May 2, 2026 09:00-21:00 EDT

We are running monthly system backups on the iSeries (AS/400) platform during this planned maintenance. All iSeries applications and services will be unavailable or only intermittently available.
All users should remain logged out of FCJS and similar applications

We expect normal iSeries operations to resume no later than 09:00 am (Eastern) Sunday

If there are any questions or problems during the outage, please contact our iSeries Engineering team at 614-525-7526
Posted on Apr 17, 2026 - 10:10 EDT
Apr 20, 2026

No incidents reported today.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

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