FCDC Services Status

All Systems Operational

About This Site

Welcome to the Franklin County Data Center (FCDC) Services Status page, where we share updates about planned maintenance, unplanned outages, or other notable events affecting our infrastructure, applications, and digital services.

You can subscribe to all our announcements and updates, or subscribe to specific events via email, text message, and more.

Questions? Need help? Contact the FCDC Help Desk at helpdesk@franklincountyohio.gov or call us at 614-525-3282. We provide live support Mon-Fri, 7am-5pm and 24x7 on-call support for emergencies.

Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
General Network (FCDN) Operational
Public Wi-Fi Operational
Employee VPN Operational
Data Center Interconnect (DCI) Operational
Internet Connectivity Operational
Partner Network Connections Operational
County Wi-Fi Operational
90 days ago
100.0 % uptime
Today
Server Infrastructure Operational
Windows Servers Operational
Server Virtualization Environment Operational
iSeries - AS/400 - FCJS Operational
End User Computing Operational
Managed PCs Operational
Managed Smartphones Operational
Phone Services Operational
Webex Calling Operational
Webex Call Queues Operational
County Shared Services Operational
Public Service Websites Operational
Third-Party Hosted Services Operational
Microsoft 365 Operational
Jira Service Management - Website Operational
Jira Service Management - Email Requests Operational
Confluence - View Operational
Trello Operational
Ping Identity PingID Authenticator Operational
Ping Identity United States East Customer Admin Portal Operational
Ping Identity United States West Customer Admin Portal Operational
Ping Identity PingOne MFA Operational
Quickbase Operational
Jira Service Management Service Portal Operational
Confluence Create and Edit Operational
Confluence Notifications Operational
Confluence Administration Operational
Confluence Comments Operational
Confluence Search Operational
Zoom Zoom Meetings Operational
Zoom Recording Operational
Zoom Meeting Dial-in/Telephony Operational
Zoom Zoom Webinars Operational
Zoom PSTN Operational
Zoom Meeting Dial-in/Telephony Operational
Major Apps Operational
Matrix - Prosecutor Operational
Matrix - Sheriff Operational
FCTS Operational
OnBase Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Monthly iSeries Maintenance 09-05-2026 Sep 5, 2026 21:00 - Sep 6, 2026 09:00 EDT

We are running monthly system backups on the iSeries (AS/400) platform during this planned maintenance. All iSeries applications and services will be unavailable or only intermittently available.
All users should remain logged out of FCJS and similar applications

We expect normal iSeries operations to resume no later than 09:00 am (Eastern) Sunday

If there are any questions or problems during the outage, please contact our iSeries Engineering team at 614-525-7526

County Server Infrastructure - iSeries - AS/400 - FCJS

Posted on Aug 22, 2026 - 08:30 EDT

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Completed - Maintenance is complete, thank you.
Aug 26, 21:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:01 EDT
Scheduled - The County will be performing maintenance on our firewall during this window. Expect rolling internet, phone, and connectivity outages during this window.
Aug 26, 18:33 EDT

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Resolved - Maintenance completed.
Aug 13, 09:05 EDT
Monitoring - Cloudflare has scheduled maintenance to upgrade their DNS database between 8 AM and 9 AM. This work is not expected to cause any disruption and no action is required.

If any issues arise, please contact the Help Desk at 614‑525‑3282 or helpdesk@franklincountyohio.gov.

Aug 13, 08:00 EDT