All Systems Operational

About This Site

Welcome to the Franklin County Data Center (FCDC) Services Status page, where we share updates about planned maintenance, unplanned outages, or other notable events affecting our infrastructure, applications, and digital services.

You can subscribe to all our announcements and updates, or subscribe to specific events via email, text message, and more.

Questions? Need help? Contact the FCDC Help Desk at helpdesk@franklincountyohio.gov or call us at 614-525-3282. We provide live support Mon-Fri, 7am-5pm and 24x7 on-call support for emergencies.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
General Network (FCDN) Operational
Public Wi-Fi Operational
Employee VPN Operational
Data Center Interconnect (DCI) Operational
Internet Connectivity Operational
Partner Network Connections Operational
County Wi-Fi Operational
90 days ago
100.0 % uptime
Today
Server Infrastructure Operational
Windows Servers Operational
Server Virtualization Environment Operational
iSeries - AS/400 - FCJS Operational
End User Computing Operational
Managed PCs Operational
Managed Smartphones Operational
Phone Services Operational
Webex Calling Operational
Webex Call Queues Operational
County Shared Services Operational
Public Service Websites Operational
Third-Party Hosted Services Operational
Microsoft 365 Operational
Jira Service Management - Website Operational
Jira Service Management - Email Requests Operational
Confluence - View Operational
Trello Operational
Ping Identity PingID Authenticator Operational
Ping Identity United States East Customer Admin Portal Operational
Ping Identity United States West Customer Admin Portal Operational
Ping Identity PingOne MFA Operational
Quickbase Operational
Jira Service Management Service Portal Operational
Confluence Create and Edit Operational
Confluence Notifications Operational
Confluence Administration Operational
Confluence Comments Operational
Confluence Search Operational
Zoom Zoom Meetings Operational
Zoom Recording Operational
Zoom Meeting Dial-in/Telephony Operational
Zoom Zoom Webinars Operational
Zoom PSTN Operational
Zoom Meeting Dial-in/Telephony Operational
Major Apps Operational
Matrix - Prosecutor Operational
Matrix - Sheriff Operational
FCTS Operational
OnBase Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Monthly iSeries Maintenance 09-05-2026 Sep 5, 2026 21:00 - Sep 6, 2026 09:00 EDT

We are running monthly system backups on the iSeries (AS/400) platform during this planned maintenance. All iSeries applications and services will be unavailable or only intermittently available.
All users should remain logged out of FCJS and similar applications

We expect normal iSeries operations to resume no later than 09:00 am (Eastern) Sunday

If there are any questions or problems during the outage, please contact our iSeries Engineering team at 614-525-7526

County Server Infrastructure - iSeries - AS/400 - FCJS
Posted on Aug 22, 2026 - 08:30 EDT

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

Email Service disruption
Resolved - Microsoft had identified the cause and implemented a fix. Our backlog has caught up and new emails are not being delayed.
Sep 4, 11:26 EDT
Update - Microsoft is still working on resolving the issue fully, and they have formally posted about the problem (incident EX1467029). Our mail backlog is still catching up, and it may take a couple more hours to fully resolve.
Sep 4, 09:59 EDT
Monitoring - Email relay flow is returning to normal and the backlog of email messages is being delivered. It may take until approximately 10:00 a.m. Eastern for all backlogged messages to be delivered. (Microsoft confirmed the problem and made adjustments to their services.) We will close out this incident once all the backlogged email has cleared.
Sep 4, 08:48 EDT
Identified - * Email send TO our accounts from sources outside our environment are flowing normally.
* Email sent FROM regular user accounts is flowing normally.
* Email from on-premises sources (like FCJS reports, secure email transfers, scan-to-email, etc.) are impaired due to delays in receiving the messages from our relay servers; this started around 6:00 a.m. Eastern today.
* We have opened a support session with Microsoft and are working toward a resolution.
Sep 4, 08:00 EDT
Investigating - We’re seeing service issues that’s causing delays in receiving emails.
Sep 4, 06:43 EDT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Firewall Maintenance
Completed - Maintenance is complete, thank you.
Aug 26, 21:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:01 EDT
Scheduled - The County will be performing maintenance on our firewall during this window. Expect rolling internet, phone, and connectivity outages during this window.
Aug 26, 18:33 EDT

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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