FCDC Services Status

Partially Degraded Service

About This Site

Welcome to the Franklin County Data Center (FCDC) Services Status page, where we share updates about planned maintenance, unplanned outages, or other notable events affecting our infrastructure, applications, and digital services.

You can subscribe to all our announcements and updates, or subscribe to specific events via email, text message, and more.

Questions? Need help? Contact the FCDC Help Desk at helpdesk@franklincountyohio.gov or call us at 614-525-3282. We provide live support Mon-Fri, 7am-5pm and 24x7 on-call support for emergencies.

Network Infrastructure Operational
General Network (FCDN) Operational
Public Wi-Fi Operational
Employee VPN Operational
Data Center Interconnect (DCI) Operational
Internet Connectivity Operational
Partner Network Connections Operational
Server Infrastructure Operational
Windows Servers Operational
Server Virtualization Environment Operational
iSeries - AS/400 - FCJS Operational
End User Computing Operational
Managed PCs Operational
Managed Smartphones Operational
Phone Services Operational
Call Handling Operational
Voicemail and IVR Operational
MiCollab Operational
Call Recording Operational
Webex Calling Operational
County Shared Services Operational
Public Service Websites Operational
Third-Party Hosted Services Degraded Performance
Microsoft 365 Operational
Jira Service Management - Website Operational
Jira Service Management - Email Requests Operational
Confluence - View Operational
Trello Degraded Performance
Ping Identity PingID Authenticator Operational
Ping Identity United States East Customer Admin Portal Operational
Ping Identity United States West Customer Admin Portal Operational
Ping Identity PingOne MFA Operational
Quickbase Operational
Major Apps Operational
Matrix - Prosecutor Operational
Matrix - Sheriff Operational
FCTS Operational
OnBase Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly iSeries Maintenance 06-06-2026 Jun 6, 2026 21:00 - Jun 7, 2026 09:00 EDT

We are running monthly system backups on the iSeries (AS/400) platform during this planned maintenance. All iSeries applications and services will be unavailable or only intermittently available.
All users should remain logged out of FCJS and similar applications.

We expect normal iSeries operations to resume no later than 09:00 am (Eastern) Sunday.

If there are any questions or problems during the outage, please contact our iSeries Engineering team at 614-525-7526

County Server Infrastructure - iSeries - AS/400 - FCJS
Posted on May 22, 2026 - 06:00 EDT
May 23, 2026

No incidents reported today.

May 22, 2026

No incidents reported.

May 21, 2026
Guest WiFi connectivity troubles
Resolved - The guest Wifi has remained stable since the implementation of the fix, thank you for your patience.
May 21, 15:57 EDT
Monitoring - A fix has been implemented and we're continuing to monitor. Thank you.
May 21, 13:35 EDT
Investigating - We're aware of an issue with connecting to the Guest WiFi in the downtown campus. Updates will be provided as they're available.
May 21, 09:32 EDT
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

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