Update - PingOne continues to work this issue. Their latest update notes that some disruption has returned to the US market and they continue to try to fully remediate this event. We'll continue to monitor until an all clear is issued by the provider.
Oct 06, 2026 - 15:03 EDT
Oct 06, 2026 - 15:03 EDT
Monitoring - PingOne reports that the US region is recovering. Our early testing indicates success as well, but the all clear has not yet been issued by Ping. We will continue to monitor and test.
Oct 06, 2026 - 14:00 EDT
Oct 06, 2026 - 14:00 EDT
Update - PingOne reports that they are continuing to try to resolve the issue to bring services back online as soon as they are able. No ETA has been provided at this time.
Oct 06, 2026 - 13:42 EDT
Oct 06, 2026 - 13:42 EDT
Identified - The issue has been identified as a provider issue affecting all global regions. We will monitor and post ETA when one is made available.
Oct 06, 2026 - 12:37 EDT
Oct 06, 2026 - 12:37 EDT
Investigating - We are investigating reports of issues related to PingOne.
Oct 06, 2026 - 12:20 EDT
Oct 06, 2026 - 12:20 EDT
About This Site
Welcome to the Franklin County Data Center (FCDC) Services Status page, where we share updates about planned maintenance, unplanned outages, or other notable events affecting our infrastructure, applications, and digital services.
You can subscribe to all our announcements and updates, or subscribe to specific events via email, text message, and more.
Questions? Need help? Contact the FCDC Help Desk at helpdesk@franklincountyohio.gov or call us at 614-525-3282. We provide live support Mon-Fri, 7am-5pm and 24x7 on-call support for emergencies.
County Shared Services
Operational
Public Service Websites
Operational
End User Computing
Operational
Managed PCs
Operational
Managed Smartphones
Operational
Identity & Authentication
Degraded Performance
Ping Identity PingID App
Operational
Ping Identity Admin Login
Operational
Ping Identity PingID Server
Operational
Ping Identity User Login
Operational
Ping Identity PingID Authenticator
Degraded Performance
Ping Identity PingOne MFA
Operational
Major Apps
Operational
Matrix - Prosecutor
Operational
Matrix - Sheriff
Operational
FCTS
Operational
OnBase
Operational
Network Infrastructure
Operational
General Network (FCDN)
Operational
Public Wi-Fi
Operational
Employee VPN
Operational
Data Center Interconnect (DCI)
Operational
Internet Connectivity
Operational
Partner Network Connections
Operational
County Wi-Fi
Operational
Phone Services
Operational
Webex Calling
Operational
Webex Call Queues
Operational
Server Infrastructure
Operational
Windows Servers
Operational
Server Virtualization Environment
Operational
iSeries - AS/400 - FCJS
Operational
Third-Party Hosted Services
Operational
Microsoft 365
Operational
Jira Service Management - Website
Operational
Jira Service Management - Email Requests
Operational
Confluence - View
Operational
Trello
Operational
Quickbase
Operational
Jira Service Management Service Portal
Operational
Confluence Create and Edit
Operational
Confluence Notifications
Operational
Confluence Administration
Operational
Confluence Comments
Operational
Confluence Search
Operational
Zoom Zoom Meetings
Operational
Zoom Recording
Operational
Zoom Meeting Dial-in/Telephony
Operational
Zoom Zoom Webinars
Operational
Zoom PSTN
Operational
Zoom Meeting Dial-in/Telephony
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.