PingOne continues to work this issue. Their latest update notes that some disruption has returned to the US market and they continue to try to fully remediate this event. We'll continue to monitor until an all clear is issued by the provider.
Posted Oct 06, 2026 - 15:03 EDT
Monitoring
PingOne reports that the US region is recovering. Our early testing indicates success as well, but the all clear has not yet been issued by Ping. We will continue to monitor and test.
Posted Oct 06, 2026 - 14:00 EDT
Update
PingOne reports that they are continuing to try to resolve the issue to bring services back online as soon as they are able. No ETA has been provided at this time.
Posted Oct 06, 2026 - 13:42 EDT
Identified
The issue has been identified as a provider issue affecting all global regions. We will monitor and post ETA when one is made available.
Posted Oct 06, 2026 - 12:37 EDT
Investigating
We are investigating reports of issues related to PingOne.
Posted Oct 06, 2026 - 12:20 EDT
This incident affects: Identity & Authentication (Ping Identity PingID Authenticator).